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Citrix and other Virtual Desktop Interface (VDI) technologies are key enablers of remote work. Ils permettent un accès transparent aux applications et aux services consommés par les employés au bureau. At this time of social distancing, the dependence on and loads added to these technologies can be significantly increase. Business tasks are now executed from employees’ homes, but an acceptable user experience remains paramount for both employees and customers. Voici quelques-uns des défis auxquels votre organisation peut faire face lors de la prestation de services applicatifs sur le VDI :

  • Le passage soudain à tous les travaux à distance entraîne des changements dans les schémas de trafic d’entrée/sortie dans le centre de données. Citrix ICA, EDT et d’autres transports VDI sont extrêmement sensibles à la latence, ce qui peut résulter d’une utilisation élevée de la bande passante et d’une faible allocation Qos. The network, especially VPNs, must be closely monitored to ensure they are meeting the demands of remote workers.
  • L'infrastructure de la VDI n'a pas été conçue pour ce changement soudain d'utilisateurs et pourrait être mise à rude épreuve. La visibilité sur les performances de l’infrastructure VDI garantit que les mesures et les KPI sont disponibles pour la planification des capacités et le dépannage des problèmes complexes.
  • Since the remote-to-datacenter connection of every remote worker’s network connection is different, there is a need for an objective measurement of VDI performance and the underlying applications its serves to effectively maintain and troubleshoot the entire service chain.

La solution NETSCOUT

With NETSCOUT’s Service Assurance Platform deployed in the Data Center and at the edge, we provide visibility into:

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Performance VDI

Assure remote workers who depend on a VDI solution receive acceptable performance when accessing application services by quickly pinpointing bottlenecks. NETSCOUT provides visibility into the VDI transports such as Citrix ICA and the interaction of Network and infrastructure components that ICA relies on inclusive of QoS setting, latency, and availability.

Partenaires technologiques : Citrix ›

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Performances d’application

Maintain quality performance of applications delivered through the VDI interface. NETSCOUT helps troubleshoot issues across the entire complex service chains in VDI environments from applications tier to the end-user. Additionally, NETSCOUT solutions can automatically and continuously test and collect application performance data from end-user perspective.

Solutions d’assurance professionnelle ›

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Performance du réseau

VDI performance depends on a well-tuned low latency network. NETSCOUT solutions provide a multi-layered visibility across your entire network inclusive of hop-by-hop QoS setting, wireless, and last mile performance. Flexibility in meeting workforce requirements may require an increased number of configuration changes, which may lead to unintended consequences. NETSCOUT’s real-time network monitoring enhances situational awareness and enables early warning for critical network incidents in both the wired and wireless environments.

Suivi en temps réel ›

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Measure User Experience

In the new work from home paradigm, every employee’s home to data center connection is affected by many factors. From their choice of internet provider, tier of service, physical location, and age and class of home networking equipment, and even their relative location to their WiFi routers can impact VDI performance even before they enter the data center. NETSCOUT’s nGeniusPULSE, deployed as a software-based agent on Windows or Linux machines such as laptops, servers, or virtual machines (VM), continually tests and collects application performance information from these locations back to the data center. Tests, which can be performed even when the user is not active to catch problems early, it can reveal issues related to wi-fi, internet carriers, VPN or applications. nGeniusPULSE can provide visibility into user experience exactly as the user sees it, whether located at HQ, branch office, or home.

nGeniusPULSE ›

Offrir à vos employés distants une expérience utilisateur de haute qualité sur les services Citrix et VDI

NETSCOUT assures performance of the complex VDI service chain. From the applications that drive the business, through the VDI connection and over the networks that tie it all together, NETSCOUT delivers Visibility Without Borders. Le résultat – même lorsque des problèmes surviennent, vous bénéficierez d’un délai moyen de détection (lower mean-time-to-detect, MTTD) inférieur, et vous réduisez finalement la durée moyenne de réparation (mean-time-to-repair, MTTR).

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Contactez-nous dès aujourd’hui pour protéger votre chaîne de services VDI.

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