When service degradations hit users and customers, the difference between lost revenues and a rapid resolution is having the right service assurance solution. Today, migrating to complex virtual environments only complicates the challenges. The benefits afforded by virtualization are balanced against the potential for service performance problems impacting the bottom-line when (not if) trouble strikes critical applications, systems and network resources. Rapid service triage is the key to both defending the corporation’s reputation and stemming the losses from those incidents. For that to happen, a solution must have continuous monitoring and real-time analysis so that IT teams can assure the delivery of services in the most demanding and complex physical, virtual and hybrid IT environments.

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